Returns & Exchanges
At Augustine, we want you to feel confident in every piece you wear. If your selection isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Label and Ship
Print your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.